Nandiswa Mbatha 27 days ago on Google

I had a disappointing experience with the customer service. Upon arrival, I greeted the staff but received no acknowledgment as a customer. Akhona made us feel as though she was doing us a favor by taking our order, rather than providing service. This attitude left a very poor impression and needs to be addressed. Service: Take out

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Response from the owner 25 days ago

Good day, We're sorry to hear your experience wasn’t up to expectations. To help us look into this, please fill out this form with your details so we can escalate it for you: https://r.pizza/Customer-Feedback. Thank you!

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Pfumelelo Nkuna a month ago on Google

I have never experienced any problems and their food is better I feel like they are the best romans franchise. Food: 5 Service: 5 Atmosphere: 5

R

Response from the owner a month ago

Thank you for your review! We hope to see you again soon. - The Roman’s Pizza Team

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Natasha Swart 3 years ago on Google

We normally Love Roman's pizza parklands.. We even tried other pizza places around the area but still returned to the good old faithful... but honestly today I am disappointed... we ordered the Honey mustard rib and fetaroni.. Thin base.. we got thick bases.. amd the pizzas was really bland and tasteless.. The fetaroni had absolutely no feta or chillies on we actually added our own chimchimuri and feta to make taste like something.. I am following a strick healthy lifestyle so when I do decide to have a cheat meal it needs to be worth it.. but this was honestly wasted Calories.. and that's really upsetting for me

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Response from the owner 3 years ago

That’s not good at all, we are sorry if we have disappointed you, Natasha. If you would like some assistance from our customer service department, please send us an email with your experience to customerservice@romanspizza.com.

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