How to Log In or Create an Account on Blue Connect – Blue Cross NC

If you’re a Blue Cross NC member, you can access your health plan details, claims, and benefits through Blue Connect, the secure online member portal. Follow the steps below to log in or create a new account.

Visit the Blue Connect Website

Enter Your Login Credentials

Type in your

Username

and

Password

in the appropriate fields.

Click "Log In"

If your credentials are correct, you will be redirected to your Blue Connect dashboard.

Forgot Your Username or Password?

Click

"Forgot Username or Password?"

and follow the prompts to reset your credentials.

If you have never accessed Blue Connect before, you’ll need to create an account.

Visit the Registration Page

Verify Your Membership

Enter your

Member ID

(found on your Blue Cross NC insurance card).

Provide your

Date of Birth

and

ZIP Code

.

Click

"Next"

to continue.

Create Your Login Credentials

Choose a

Username

and

Password

(must meet security requirements).

Enter a valid

Email Address

and

Phone Number

for account verification.

Set Up Security Questions

Select and answer

three security questions

to help secure your account.

Agree to the Terms & Conditions

Read and accept the

Terms of Use & Privacy Policy

.

Confirm Your Account

A

verification code

will be sent to your email or phone.

Enter the code to complete your registration.

Log In to Blue Connect

If you experience any issues during login or registration, contact Blue Cross NC Customer Service at 1-888-206-4697 for assistance.