Ride Scheduling

Schedule rides in just moments

Have up to 6 clients and 3 destinations on a single ride

Ability to add additional stops to a ride after it has been completed

Track Trip Types - i.e. Medical, Grocery Shopping, Social, etc. - You create a taylored list of Trip Types that works for you

Schedule one-way, round trips and/or split trips - split trips allow you to assign one volunteer going and a different volunteer for the return trip

Automatic calculation of distances

Keeps track of each clients "Favorite Destinations" (where you have taken them in the past)

Ability to give volunteers permission to "Self-Assign" where they can log into Assisted Rides and assign rides to themselves

Generate recurring rides for an entire month in seconds

Automatic email notifications when ride is scheduled

Display Google map of each trip

Generate turn-by-turn directions for each trip

Supports organizations with their own vehicles (i.e. vans) using paid drivers or volunteer drivers

Supports organizations that use taxi companies to provide rides

Link clients and volunteers who have a personal connection

Block clients and volunteers who do not get along

Track "Completed", "No-Show Client", "No-Show Driver", "Canceled" trips and more

Apply the cost for each ride (optional)

Other Forms of Assistance & Volunteering

Create a tailored list of the different forms of assistance your organization provides - i.e. in-home visits, minor home repairs, etc.

Create a tailored list of the different forms of other kinds of volunteering - i.e. boardmeetings, office volunteers, etc.

Create entries for forms of assistance performed by teams - i.e. ramp building, youth groups doing yardwork, etc.

Vehicles

Add agency owned vehicles, and assign them to available requests the same way you assign Volunteers

Capture Pre/Post-Trip Inspections for your vehicles with customizable questionnaires

Track Fuel Logs for your agency owned vehicles

Drag-and-drop assignment to vehicles available on the Scheduling page

Routes

Delivery Programs: Create and save routes, clients, and delivery requests for your programs, and configure them as you need, with starting locations, estimated delivery times, and more

One-time Deliveries: Useful for creating a seasonal route that you need to plan and delivery items to specific clients

Shuttle Routes: When you have shuttle vans going to specific destinations, you can create the Shuttle Routes that automatically optimize the pickup route

Inventory

Create inventory categories to track specific items that are loaned to people

Track the history of specific inventory items, like wheelchairs, and shower chairs

Lend items indefinitely, or with an expected return date

Outreach Programs

When your volunteers are working independently with your clients, you can create Outreach Programs to allow the Volunteer to easily track their time and/or mileage

Volunteers can be linked to many Clients, for example a Call Tree

Outreach Programs can be configured to give Volunteers permissions to create requests, log notes, or record phone calls with their clients

Volunteers can be giving Assignments when you need them to contact their Clients immediately, and you can track who has not been contacted

General Features

Member Lookup - A quick summary of a client or volunteer showing rides scheduled, other forms of assistance, emergency contact information and much more

Mobile Device version - Able to log into Assisted Rides using your iPhone, Android or other smart phones while on the go

Display pictures of your clients and volunteers

Track language preference of clients and volunteers

Capture client conditions - i.e. Uses a Walker, Hard of Hearing, etc.

Create "groups" you want to report on - i.e. veterans, legally blind, etc.

Group destinations for reporting purposes - i.e. show how many rides provided to multiple outlets of a grocery store chain

Built-in email function allows you to "shotgun" emails to your staff, volunteers and clients

Volunteer calendar - allows you to create calendar entries when volunteers are not available - blocks you from assigning them rides

Capture "source" - how did a client learn about your program: newpaper, word-of-mouth, etc.

Public and Internal notes - Public notes are seen by your drivers; internal notes are for your office workers only

Can be configured to be HIPAA compliant

When setting up volunteers you can indicate what days of the week they wish to volunteer

Specify any time constraints a volunteer has for each day of the week

Link clients and volunteers to the congregation where they attend service

Agency Calendar - allows you to create entries when your office is closed (i.e. Christmas, New Years, etc.) and will block scheduling rides on those days

Volunteer Log - allows volunteers to log volunteer hours themselves - i.e. log in-home visits, boardmeeting attendance, etc.

Reporting Features

Extensive reporting capability giving you the ability to report by:

Client, Volunteer, County, City, Ethnic Group, CDBG Groups, Age Range, Trip Types

Member Groups (i.e. Veterans), Destination Groups (i.e. Medical organization with multiple clinics)

Congregation, Destinations, Inactive Clients, Forms of Assistance, Low Income